Guardian visibility
Parents or guardians should understand the proposed teacher, lesson mode, location, communications, and payment path before a child begins lessons.
Safeguarding
Young learners deserve clear boundaries.
Motivo’s public commitment is to make responsibilities, communication expectations, and the limits of platform checks visible to families and teachers.
What to expect
- ✓Guardian involvement where appropriate
- ✓Clear distinction between checks and guarantees
- ✓A route to raise concerns
Principles
Safety is part of the matching decision.
Checks are described honestly
A badge or document check does not guarantee a person’s future conduct or a perfect fit. Public profiles should distinguish reviewed information from self-reported information.
Appropriate communication
Teachers and families should use agreed, professional communication channels and involve guardians where the learner’s age or circumstances require it.
Raise a concern
If a family, learner, teacher, or reviewer has a safeguarding concern, contact Motivo promptly through the support route so it can be handled appropriately.
Scope
What Motivo can and cannot verify.
The exact checks, evidence, retention periods, and reporting process should remain aligned with the operating workflow and current policy.
Teacher information, qualifications, identity documents, and any applicable local checks must be presented with a clear status. Families should continue to exercise their own judgement and agree lesson arrangements directly with the teacher.
Next step
Need help choosing a teacher safely?
Start with the matching brief and include the learner’s age, lesson context, and any safeguarding question that matters to your family.